As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up. You can do some basic checks to troubleshoot whether this issue is resulted from those factors. Safely remove the WD My Passport and reconnect it to the USB port. Creating Folders on your WD My Passport Drive. Transfer photos from note 5 to mac. With your Passport drive connected you double.
How To Use My Passport
Fixed: Western Digital My Passport X 2TB not Recognised Issue
Wd Passport For Mac
If your computer does not recognize the WD My Passport 2TB hard drive, follow these guidelines to resolve it.
Wd Passport For Mac
If your computer does not recognize the WD My Passport 2TB hard drive, follow these guidelines to resolve it.
My Passport For Mac Troubleshooting
- Click the Windows icon on the desktop to open the Start menu.
- Enter ‘Computer Management' in the text field and press Enter.
- Locate the Disk Management option below Storage and click it.
- There should be a hard drive with the name (Disk a Partition a) without a volume letter such as C, D, or E.
- Right-click it and choose ‘Change Drive Letter and Paths' from the contextual menu.
- The ‘Allow access to this volume by using the following drive letter and paths' screen appears. Click Add.
- The ‘Add Drive Letter or Path' window appears.
- Click the ‘Assign the following drive letter' radio button and then select a volume letter from the drop-down list. Click OK.
- You can try a simpler method first to check whether there is a problem with the WD hard drive/USB port/USB cable.
- Try connecting the WD hard drive to a different USB port on your computer.
- Use another USB cable to connect the My Passport 2TB to your computer. If the WD hard drive is detected, it means that there is a problem with the old USB cable.
- Update the WD My Passport X 2TB setup driver and check whether this solves the detection issue.
